Results,
impacts and
benefits
A specific BDS strategy that links services to well-defined outcomes for
enterprises is an essential ingredient to achieving high-impact. Often, there
is an assumption that access to services will enhance business growth and
efficiency.
FARMER LEVEL: The intervention specifically aimed at reaching the smallest businesses, the informal, micro and small business
with emphasis on rural entrepreneurs and farming businesses. The value proposition for the farmer is increased sustainable
income from increased yields and sales of quality milk (projected 50-100,000 liters per day from all 8 shed). This is derived from
improved productivity and better business performance due to better business practices gleaned via services (stand alone and
embedded) facilitated by the program. Farmers can expect improved access to more relevant, high quality and affordable
services offered by viable market-based providers. KDSCP has ensured viable linkages between SPs and farmers which require
no further facilitation. It is important for the program to recognize that attribution is very difficult when there are many players
supporting the industry. KDSCP recognize that farmers go elsewhere for information and training so expect partial attribution
from their efforts.
SBO LEVEL: The small business organizations such as local cooperatives and associations are expected to improve their
purchase and sales of quality milk. Capacity building in governance issues strengthens the cooperative management and
information systems. Additional support assists these member based organizations to develop and offer commercial embedded
and stand-alone services to members on a check off system. Relevant support to members and improved contractual relations
with processors is expected to lead to increased production and sales of milk (at steady prices) that meet quality standards and
increased viability and profitability of SBOs. Such efforts are also expected to lead to increased investments from SBOs into
their businesses (e.g. Reviving and installing coolers). Direct interventions with SBOs ensure that attribution to program inputs
is easier for KDSCP.
INDUSTRY ACTORS: Other partners require different levels of capacity building via a range of private sector expertise in order
to further develop their ability to continually deliver their mandates. Support to policy debate and change pursued by the
program will ensure quality standards e.g. for feeds which will result in higher quality milk. In addition the new technologies
promoted by the program will increase production efficiency and quality.
SERVICE PROVIDER LEVEL: The development and demonstration of services, tailored to meet the needs of the clients, will
result in increased demand for such services as training and technology. Many KDSCP SPs are engaging with program activities
in order to better understand their clients and providing free training to farmers in order to market their services and products.
Appropriate services (e.g. training, technology, loans) also lead to opportunities for full commercialization of services and
increasing competition. Revenue generation avoids project dependency and reflects in the SPs bottom line. Linkages forged by
the program, between SPs and their consumers are enduring, with some technology providers (chaff cutters and pulverizes)
even establishing new outlets within the KDSCP milk sheds. The program will result in these services being offered from
numerous providers, with clients making choices from a range of competitive services and providers. The service provides
should expect their services to be commercially viable in the long term. The value proposition for the service providers involves
non-financial capacity building and technical advice to develop and offer demand led (fee based) services to the market and
links to farmers.
FACILITATOR LEVEL: The facilitator implements systemic market development interventions aimed at opening and stimulating
the market to generate significant and expanding benefits for the rural poor. Interventions stimulate and indirectly capacitate
all market players using subsidies only to demonstrate opportunities with a clear exit in mind. Independent activity and
innovation on behalf of the facilitators is a testament to the success of the project. The facilitators are expected to continue to
engage with the sector actors, many becoming SPs in their own right as the market becomes more robust and affording new
business opportunities.
MARKET LEVEL: The market is expected to replicate promising practices over time without additional program inputs. In order
to do so SBOs and SPs must demonstrate cost recovery with demonstrable profit margins. The intervention must lead to wider
adoption of new business models and grow as a result. Markets indicators can include: market expansion in terms of sales and
number of participants; resiliency and responsiveness; a process in place for constructive business environment change;
generation of benefits to the poor; and a change driver in place to support ongoing dynamic market change.
SUPER FACILITATOR LEVEL: The donor intervenes to strengthen the support market's role as a driver of change and supports
the growth of a competitive, innovative and profitable dairy industry. Systemic approaches assure improved program cost
effectiveness and leveraging of non-project funding.
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